8 IT Outsourcing Trends to Watch in 2024

Outsourcing Trends in 2022
Jan 12, 2024 Reading time : 9 min

Modern-day organizations can benefit big time by outsourcing IT services. For example, by outsourcing IT services, you will be able to start new projects immediately. You will not have to take weeks to train the people and months to handle the same project internally. These are only some benefits of outsourcing your workload, read through to discover more and see how outsourcing benefits you. 

The process could be even more painstaking if you happen to be a small company with limited financial resources. Besides, partnering with a reliable IT company or managed service provider in Houston will lead to cost reduction, improved security, easy scaling, and much more. 

However, IT outsourcing trends are gradually changing. Companies must keep themselves up to date with the latest IT outsourcing trends to remain competitive. 

This write-up will inform you about IT outsourcing trends that are all set to take off in 2024. So without further ado, let’s delve into it: 

1. Ever-increasing demand for Specialization

The pace of scientific advancement is so rapid and the scope for digitalization so extensive that it is difficult for any in-house IT department to keep up with all the latest developments in high-tech. 

Every week or every day, new applications of the current technologies are introduced. Therefore, no matter how proficient a group might be in modern technology, any attempt to touch all the buttons is doomed.

Businesses will not have a hard time finding firms or procuring their services, again thanks to the advancements in tech. The list of firms is just a few clicks away. Business owners can simply input their region and query into the search bar. For example, if they need IT support services in Singapore, they can type ‘IT support Singapore‘ and press Enter.

As a result, in 2024, there will be greater demand for experts in narrow fields who can add maximum value to the project they are assigned. An IT outsourcing company with access to a wide range of experts that can complete product development will be highly sought-after. 

2. Cloud Services are Becoming Popular 

Cloud Services

Cloud has become an essential tool today. Businesses are increasingly partnering with vendors that offer cloud-based software services or assist in transferring their existing infrastructure to the cloud. 

Not long ago, businesses would be wary of shifting to the cloud due to skyrocketing upfront costs. But that is not the case anymore. Contemporary organizations have finally realized the plethora of advantages they can avail of by outsourcing cloud-based IT services. In case you do not know, here is why businesses are outsourcing cloud management: 

  • Predictable Expenses: Outsourcing cloud management will enable you to know exactly what you will be spending each month on the service. Third-party service providers offer flexibility that allows you to set the monthly cost of your service. That way, you will receive a fixed monthly fee instead of having to deal with unexpected escalations in maintenance expenses internally.
  • Quick Recovery: Regardless of the industry, data has become a key component for virtually every enterprise. If you lose your data in the face of a mishap, it will bring you back to square one. 

Guess what? Outsourcing cloud management services can help you quickly recover from a disaster with little downtime. These service providers have a complex set of data centers and networks that help to eliminate redundancies and increase resilience. It also puts them in the position to bounce back quickly from setbacks.

  • Customized Services: When it comes to cloud management, vendors know that there is no one-size-fits-all solution. Hence, they give you a variety of options, including network monitoring, integration of applications, IT security protection, and performance monitoring. 

You can choose and select the services that perfectly complement your business model. On top of that, you may also decide from various payment options, such as standard, pay-per-service, converged, and so on.

3. Power of Progressive Web Apps

Progressive Web Apps (PWAs) are becoming more popular as users demand a better user experience. They can switch between web and mobile apps, which is a major difference from ordinary mobile apps. They are also easy to create and maintain.

PWAs are a great option for businesses that do not wish to create a mobile version and Internet users who prefer to use mobile apps due to their ease of use. To put it simply, it is a win-win for both sides. Many companies will look for outsourcing partners to help them with PWAs to meet their growing client demands and achieve their business goals.

4. Rise of Blockchain Services

Blockchain Services

Blockchain technology is gathering a lot of popularity lately, primarily because of its robust security. It eliminates the need for third parties to verify or control transactions. Blockchain technology also offers many opportunities for small and startup businesses to make money.

According to a careful estimation, the global blockchain market will reach over 18 billion U.S. dollars by 2024. 

Blockchain technology is an emerging IT trend, and there is currently a shortage of experts in this field, especially when it comes to performing complex tasks like DApps and NFTs. Thus, businesses are now looking for third-party IT companies with blockchain specialists to help them develop their software.

5. Adaptability Holds the Key

2021 and 2022 demonstrated that business requirements and the environment could change quickly. This trend is expected to continue in 2024, making it vital for outsourcers to prioritize adaptability. They should be able to adapt to client demands, speed up development, respond to new technologies quickly, and upskill staff accordingly.

6. Emergence of Robotic Process Automation

Robotic Process Automation

Robotic Process Automation (RPA) will continue to grow at double-digit rates through 2024. Companies are pursuing RPA to open up growth opportunities. A vast majority of employers claim that their workforce experienced significant operational problems due to the stress brought on by the pandemic. 75 percent of organizations reported that they used RPA to support remote workers in one way or the other.

While cost-friendliness remains the primary motivation for outsourcing solutions, there are many other benefits to RPA. 

7. High Demand for Full-Stack Developers

 Full Stack Developer

The demand for full-stack developers is going through the roof. This is because they are familiar with every part of an application, including the front end and the databases. This expertise allows them to be always on their toes and be agile.

8. Remote Work is Here to Stay

Remote Work

In an interview, Mark Zuckerberg highlighted the benefits and future of remote working style. He said, “People are more productive working at home than people would have expected. Some people thought that everything was just going to fall apart, and it hasn’t. And a lot of people are actually saying that they’re more productive now.”

As more individuals become aware of its advantages, remote work is becoming more and more common. These consist of greater work-life balance, increased productivity, and flexibility. 

It provided plenty of opportunities for caring and supporting women to be at home with their children, work from home, and advance in their careers.

Furthermore, since COVID-19, remote work has been one of the rapidly expanding business process outsourcing trends, and it will only increase over the next few years.

Important Pointers for Picking the Best IT Outsourcing Company

How to Pick Best IT Outsourcing Companies

Did only think about picking the best IT Outsourcing company to fluctuate your heartbeat? Need not ponder over it any longer. Here, we have summarized some easy, significant tips and tricks that could help you in making a decision. Kindly, run your eyes over the pointers mentioned below.

  • Make sure you have a good understanding of the difference between offshoring and outsourcing, and that you are clear in your head what you want.
  • Never use IT outsourcing companies that don’t have a history of completing projects on schedule and with success. This is the most important factor to take into account when selecting an IT outsourcing provider. 
  • Always go with a business that has a track record of effectively managing numerous projects of varied sizes and complexity.  One of the most crucial factors to take into account when selecting an outsourced IT business is cost. Make sure your budget is well-defined and that the business you are considering can provide a package inside it.
  • Look for businesses that have the necessary manpower, technologies, and resources to complete your project to your standards. 

You might consider their highly qualified workforce or their state-of-the-art infrastructure as crucial elements that will enable them to accomplish your objectives affordably.

These are some points that you should consider before picking an IT outsourcing company.


IT outsourcing was criticized back in the day. However, it has become the story of a bygone era now. As time goes by, more and more businesses are reaping the benefits of outsourcing for small businesses

Moreover, are tapping into outsourcing to maximize their efficiency. We would recommend you consider the IT outsourcing trends listed above before parenting with a service provider. That way, you will increase the odds of overriding your competitors. 

Frequently Asked Questions
Is IT outsourcing appropriate for my company?

Many firms, especially those that seek to access specialized skills or technology, cut expenses, or boost operational efficiency, may find IT outsourcing to be a good fit. Before deciding whether outsourcing is the best option for you, you should carefully analyze the benefits and drawbacks, keeping in mind your unique business needs and goals.

What are the benefits of IT outsourcing?

There are a handful of benefits of IT outsourcing, let’s look at some of them.

  • Cost-effective
  • Efficient and effective workforce
  • Easy flow of work
  • Inclusion of experts
  • Flexible flow of information and work
  • Healthy working environment
When should companies outsource their IT?

Businesses depend on technology to keep their operations operating effectively, so it’s critical to stay one step ahead of the curve in the modern, rapidly evolving IT landscape. You can accomplish that with the aid of IT outsourcing. So, the following are some indicators that your business should outsource its IT:

  • If your internal IT team is costing too much.
  • When your system is out-of-date or no longer functions properly.
  • If you feel cyber threats could affect your system.
  • In case, you witness that running and maintaining your IT system is consuming so much time.

Victoria has been curious about finance and its management. She loved to organize her own and some of her family’s financial stuff to make intelligent decisions while trading in crypto from the very young age of 17 years. Her interest in smart investment strategies and making wise monetary decisions made her a confident writer. You will feel the joy of an accomplishment after her every post through her agile approaches to making your finds more safe and worthwhile.