How to Compare Online Casinos – A Guide to Choosing the Best Casinos

Jan 9, 2023 Reading time : 8 min

At the start of your online casino gaming journey, it is important to know how to recognize the best online casinos. There are hundreds of casino operators on the internet and all of them promise you a good time. One of the promising casinos is However, not all of these online gambling establishments can truly offer a great gambling experience. You also don’t want to waste your time playing at subpar casinos when there are leading gaming brands that have all you need.

So how do you compare casinos to know the best ones out of numerous options?

There are standard features you should always look out for when comparing casino websites. We have compiled 6 criteria you can use to select the best of various online casinos.

  • Licensing and Security
  • Bonuses and Loyalty Programs 
  • Games selection
  • Ease of Use
  • Mobile Support
  • Player support.

We will go over the above list in greater detail and explain how it can assist you in making the best casino choice!

1. Licensing and Security

Licensing and security should come first when trying to find a good casino site. Only casinos with valid licenses can provide legitimate online gambling services to players. There are multiple licensing agencies, and casinos licensed in two or more reputable jurisdictions are the safest casinos to play at. 

Licensing is also a good sign that indicates a casino practices safety and ethical behavior. Licensed casino sites are subject to restrictions imposed by licensing agencies, and breaching those laws can result in penalties or even rescinding of the license. These guidelines are intended to protect players against deceptive activities, unethical advertising, and the risk of developing a gambling problem.

When it comes to finding a good casino, you’ll want to make sure it is licensed to serve players in your area and that it’s bound by rigorous player protection requirements. The UKGC and the Malta Gaming Authority are the two leading licensing authorities at the present. 

The jurisdictions of a casino’s operating licenses will dictate where it can offer its products. A license from the UK Gambling Commission, for example, authorizes a casino to serve players from the United Kingdom.

2. Bonuses and Loyalty Programs

It’s usually a good idea to check out an online casino’s welcome offer before signing up. Choose casinos that offer generous welcome bonuses, sometimes known as an online casino no deposit bonus, to assist you in getting started playing your favorite games without having to invest real money. Some online casinos will match a percentage of your first deposit and give you free spins on slots games. Bear in mind, though, that you should always read and understand the terms and conditions before signing up for an online casino and claiming bonuses.

In addition to welcome bonuses, an online casino should also have some incentives in place for its regular players. Some casinos have a reward program for their loyal customers. These are also generally known as loyalty programs and they award players points for each time they play real money games. These points can later be converted to cash prizes, free spins, gifts, and many other freebies.

3. Games selection

The licensing and bonuses of casinos won’t matter much if it doesn’t offer the type of games you enjoy. It’s pointless playing at a slots-only casino if you’re just interested in live dealer games, and vice versa. There is an increasing number of online casino companies that are attempting to be well-rounded. These casinos are one-stop shops where players can play slots, table games, live casinos, and sports betting on the same site. These types of gambling sites have fared better than others as they attract more players.

Even when you find a well-rounded casino, take the time to learn more about the game provider that it partners with. If you have favorite software providers, see if that casino partner with them. To find out, you simply have to browse the casino game lobby and take notice of the different categories on offer, as well as the approximate number of games, and get a sense of the overall atmosphere. Note that you don’t have to create an account to view these features.

4. Ease of Use

If you have ever visited a poorly designed website, you will understand why it is crucial to use a site with great usability. The same applies to online casinos. Fortunately, most online casinos now recognize that their clients are first internet users before they are players. A well-designed casino site with a fast loading time makes players feel welcome and at ease while gaming. The best casinos know that their site will be visited by players with varying levels of experience, so it is important to have an interface that is user-friendly to everybody.

Before you join an online casino, explore the website look at the footer, go to the game lobby, and read reviews about the site in question at trusted sites. Are the terms and conditions written in clear words and easy to locate? Are you able to simply locate the games without wandering around the sites for several minutes? These are some of the things that can determine whether you will have a great time playing at a casino site.

5. Mobile Support

For players who do everything on their smartphones including playing casino games, we believe this is a huge determining factor when selecting an online casino. These types of players will be attracted to a casino that has a mobile-optimized website and/or a responsive native mobile app. The assortment of mobile-friendly casino games will be easily accessible and should include a substantial number of titles.

If you find out that the casino you want to join has a terrible mobile track record, you may want to look into it further. While having a mobile site or app is by no means a must for being a reputable casino brand, it is widely known that mobile devices account for an increasing percentage of international web page visits. A casino that hasn’t realized the value of mobile risk looking out of touch, which isn’t a good look for any brand seeking to make an impact in today’s world.

6. Player Support

Player support on casino sites is like an umbrella. It is better to have it and not need it than to need it and not have it. Most gamers will never need to contact a casino’s customer service. Their gameplay has been seamless from beginning to end, they are completely aware of the terms and regulations, and their withdrawals have always been processed quickly. Other players may not be so fortunate, and this is where a casino with good customer support can shine.

Good casino brands understand the need for a good support team. Most websites now have a live chat feature, which is often available in addition to phone and email support, and all of this information should be placed where players can easily find them. This makes it simple for potential participants to obtain a sense of the site’s customer care capabilities. You can try out the casino customer support by asking a few questions regarding casino-related issues, bonuses, and T&Cs. This can give you an insight into how fast and helpful the casino support team is.

Bear in mind that there are certain issues customer support cannot help you with. Have you ever lost a thousand dollars while playing blackjack? Sorry, but there’s nothing the customer support team can do about it. If, on the other hand, a bonus you claimed isn’t paying out as expected, player support would gladly assist you.

Another feature that we love in some casinos is a FAQ area. These frequently asked questions and answers at the casino might assist players in finding answers without having to call a support person. When we compare two online casinos, this is undoubtedly another tick on the good boxes for the casino.

When dealing with customer service, it’s also important to remember that foul or threatening language will not be tolerated. There are no excuses for bad behavior, even if you are upset and angry for whatever reason, and casinos look down on players who are abusive to their personnel. If you keep things pleasant, you’ll be more likely to achieve the answer you need in a shorter amount of time.


After reading the above points, you may have realized that picking a casino is a combination of hard data and personal choice. Comparing casinos may appear to be a tedious task, but it does provide a player with a clear image of what to expect from a particular brand. 

When it comes to choosing one casino over another, we understand that there is an element of subjectivity, a question of opinion. To be secure online and get the most of the entertaining experience, gamers should research how to recognize rogue casinos, how to draw a line with gambling, and so on.

Samara Davis
Posted by
Samara Davis