What Is Change Management In Software Development?

Software And Change management
Jan 5, 2024 Reading time : 6 min

Customers change their minds about what they want and how much they’re willing to pay for it constantly. As a result, the software development process must be flexible enough to accommodate these changes. Change management is a formal process for requesting, controlling, and tracking software changes.

The goal of change management is to minimize the impact of changes on the software development process while still allowing for customer feedback and input. Change management must be formalized and integrated into the software development process from the beginning to avoid having changes derail the development process. This article will discuss what change management in software development is. So let’s dig into the detail. 

What Is Change Management?


Change management is a systematic approach to dealing with the introduction of new technologies, processes, or organizational structures into an enterprise. It is intended to help organizations transition smoothly and efficiently from one state to another while minimizing business disruptions and maximizing the value of the change.

The key objectives of change management are to ensure that changes are made safely, efficiently, and with the minimum disruption to business operations. Change management is a relatively new field that has emerged in response to the increasing complexity and uncertainty of the business environment. In particular, it has been developed in response to the need for organizations to be more flexible and responsive to change. There are many different approaches to change management, but all help organizations make changes controlled and safely.

Establishing A Framework To Manage Change

Change management in software development is identifying, tracking, and managing changes to software products during their development and maintenance lifecycles. It includes both the hardware and software aspects of a system.

The purpose of change management is to ensure that changes are made in a controlled and safe manner while maintaining the quality of the software product. Changes must be tracked, approved, and implemented according to a set process to achieve it. Change management also ensures that all stakeholders are aware of and agree with the changes being made to the software product. Below are eight aspects that should be a part of your change management process:

Creating A Request For Change (RFC)

The first step in the change management process is to create a request for change (RFC). This RFC should identify the problem that needs to be fixed and the proposed solution. It is essential to get input from all stakeholders when creating the RFC, as they will need to sign off on the changes before they can be implemented.

Generally, an RFC will go through the following stages:

  • The software development team submits the RFC to the change management team.
  • The change management team reviews the RFC to ensure it is complete and accurate.
  • The RFC is approved and then sent to the relevant stakeholders for review and approval.

Once all stakeholders have approved the RFC, it is sent back to the change management team to be scheduled for implementation.

Reviewing And Accessing The RFC

Once the RFC has been created, it must be reviewed and approved by the stakeholders. It ensures that the proposed changes align with the software product’s goals and will not cause any negative impacts. It is also essential to assess the risks associated with the proposed changes and determine if they are worth the potential benefits.

Planning The Change

Typically, changes to a software product will need to be made in multiple stages. It is to ensure that the changes can be adequately tested and implemented without causing any disruptions to the product. It is essential to create a detailed plan for each stage of the evolution, including who will be responsible for each task and the timeline for each task. It will help keep the project on track and avoid any misunderstandings or confusion amongst the team.

Testing The Change

Once the changes have been made, testing them before putting the software product into production is vital. This testing should be done in a controlled environment and simulate the conditions under which the software product will be used as closely as possible. It is also essential to get feedback from users during this testing process to ensure that the changes meet their needs and expectations.

Creating A Change Proposal

If you want to learn about how to create an NFT marketplace or any other software development project, you must know about creating a change proposal. A change proposal must be created once the changes have been made and tested. 

This proposal should include all the necessary information about the changes, such as the reason for the change, the risks and benefits associated with it, and the timeline for implementation. Getting approval from all stakeholders before proceeding with the changes is essential.

Implementing The Change

After the change proposal has been approved, the changes can be implemented. It should be done in a controlled manner, following the plan that was created in the previous step. Once the changes have been made, it is essential to monitor them closely to ensure that they have the desired effect and that there are no adverse side effects. Depending on the nature of the changes, it may also be necessary to train users on how to use the new features.

Reviewing The Performance

It is crucial to assess how well they meet the goals set in the RFC to review the performance of the changes. It can be done through user feedback, as well as through performance metrics. It is also essential to monitor the changes over time to ensure that they still have the desired effect and that there are no adverse side effects. If the changes are not performing as expected, it may be necessary to make additional changes.

Close The Process

The change management process can be closed once the changes have been made and reviewed. It ensures that all stakeholders know that the process has been completed and there are no outstanding issues. It is also essential to document the changes made so they can be referenced in the future. Along with this, any lessons learned during the process should be recorded so that they can be used to improve future change management processes.

Samara Davis
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Samara Davis