What Is Needed to Be a Computer Repair Technician?
Updated on February 23, 2021 | by Manpreet Kaur Sandhu
A computer repair technician is responsible for diagnosing problems and fixing issues with a computer system. They are in charge of fixing both hardware and software problems, installing new programs, and making sure that your computer is always running and up-to-date. Such a task can be very demanding and require a lot of skills. Still, it is something you can enjoy doing if you have a passion for it.
Some people, like the team at Computers R Us, love working with computers by getting to fix them, performing upgrades and installation, replacing components, and much more. If you think you are such a person, then you should consider picking a career along that line, such as becoming a computer repair technician.
As a computer repair technician, you can work for schools, offices, restaurants, homes, and any other place where they use computers. In short, you would never run out of jobs if you market yourself well enough. Since you would be working in various places, you would need more than passion to help you in your career as a computer repair technician. You would need to do a lot of learning, pass some exams, and master some skills before you can finally earn the title of a computer repair technician.
Today, we would be looking at some of the things you need to do to become a computer repair technician.
Get an Education
A computer repair technician must have some form of education, including completing high school and having, at least, an associate degree in Computer Hardware Technology from a recognized institution. The degree program lasts for two years and all through that time, you would learn things covering both computer hardware and software, computer peripherals, basic electronics, and more. This would allow you to understand some of the theory of computer operation and repair, which is just as important as the practical.
Be Willing to Explore
Even before you begin your associate degree program and even after, you should take your time to explore more about a computer. You can try to repair problems on the computers of family and friends. You can try taking your computer apart and fixing it together again whenever there is an issue, perform software upgrades by yourself, and do things generally that would get you more familiar with the in-and-out of a computer system.
The world we live in now is one where today’s technological breakthroughs become basic in just a few years’, so you have to do a lot to keep yourself current with recent technological developments and how they affect computer operation. Being up-to-date with information within relevant circles would give you an edge as you would know what to look out for and what matters. This would also make you very resourceful as people can ask you questions about what they do not have much knowledge of and trust you for accurate information. You can subscribe to emails from various computer manufacturers or magazines with the same interest.
To increase your chances of finding a job with your degree, you need to get certified by relevant bodies. This would involve taking an examination which you have to pass. Two highly-rated bodies offer certification and you can choose any of them. There is the Electronics Technicians Association (ETA) that issues the Certified Computer Service Technician designation (CST). Their exam would test you in various aspects of computer servicing and maintenance. The other body is CompTIA and you need to get an A+ from them to be employed by many companies today. Preparing well enough is key to passing the tests to get certified by these bodies.
Pick Up Some Soft Skills
In addition to your technical skills, you also have to master some soft skills that would make you more employable and would ensure good customer service. One of such is being able to communicate well. When explaining to a middle-aged man what the problem with his computer is, you have to do it in a language that would be easy to understand. You have to master the art of effective communication. You should also learn the habit of being a problem solver. Even if you cannot diagnose the problem with a computer right away, you should still have the attitude of a problem solver as you search for what is wrong with the computer.
Being a computer repair technician is a combination of passion, skills, and education. You should be willing to go out of your way to learn new things and must try to explore by yourself.