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common problems in Chromebooks

Updated on June 4, 2021 | by Austin

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Is your Chromebook slowing down or displaying other performance issues? Are you wondering about what you can do to troubleshoot these laptop problems?

Worldwide, over 40 million Chromebooks are in use in education alone. Despite its popularity, Chromebook also has its share of hardware and software issues.

Below, we’ve got a guide on the most common Chromebook problems and how you can repair them. Keep reading to learn about the common Chromebook repair actions you can take.

Also Read: What is the Average Life of a Laptop

1. Chromebook Repair for Frequent Crashing

Let’s say you’ve got only one tab or webpage open that keeps freezing. Press Ctrl + Shift + R to refresh the webpage. You can also force a program or website to close by going to the Task Manager, selecting it, and clicking on End Process.

If the problem continues occurring, it’s time to restart your computer. You can also check your extensions to see if a rogue extension is causing it. If not, then you may need to reset the Chromebook.

Is your Chromebook showing only a black screen? Find out what to do when you see the dreaded black screen.

2. Slow or Laggy Chromebook Performance

A slow laptop is frustrating to use, and may even be useless. The quickest Chromebook repair action for this is to restart your laptop. Press and hold the Power button and click Power Off when the pop-up appears, then turn it on again.

If restarting your Chromebook doesn’t fix the issue, then you should check for a system update. Most Chromebooks will install automatic updates themselves when they turn on. If you often leave your Chromebook running 24/7, you may miss a few updates.

Open your Settings window by clicking the System Clock and then the Gear icon. Next, select “About Chrome OS” and then click the “Check for Update” button. Once your Chromebook finishes updating, restart it.

3. Chromebook Keeps Restarting

Frequent and sudden restarts are more serious laptop issues. It likely means that you’ve got a software problem on your hands. To be specific, this is most likely an OS issue.

There are three possible actions you can do to fix this problem:

  • Hard reset
  • Powerwash
  • Recovery

A hard reset will only reset the hardware settings. A Powerwash resets the Chromebook back to factory settings. Recovery will reinstall the Chrome OS from a flash drive or other external source.

Depending on the issue, you must choose one of those three actions. For example, say your Chrome OS got corrupted or damaged and can’t get repaired. In this case, you need to perform a full recovery.

How Much Does a Chromebook Repair Cost?

The average Chromebook repair prices range from $50 to $200. Most Chromebook repairs often deal with:

  • LCD replacement
  • Battery issues
  • Keyboard/palm rest/trackpad issues
  • USB port issues
  • Hinge repair
  • Charge port problems
  • Cracked screen

As you can see, most of these repairs focus on replacing parts of the Chromebook. The price of the repair will depend on the parts that need repairing or replacing.

Get an Operational Chromebook Again

Those are the most common hardware and software issues with Chromebooks. We hope you learned something useful and new from this Chromebook repair guide.

To read more helpful guides on Chromebooks and other devices, check out our other content now.

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